Cookie Policy
Most websites use a small text file called a cookie to store your website preferences in your web browser; for example, to check if you are logged in, to remember what items you have in your shopping basket and so on. Many websites also have third party applications which set their own third party cookies e.g., an interactive Google map.
This page sets out the cookies that our website uses and what they are used for. It also specifies whether these cookies are first party (set by this website) or third party (set by another website).
By using this website you are accepting the use of these cookies as set out below and in our privacy policy. If you do not want our website to set cookies on your browser then you can manage your cookie preferences by using your browser settings. You can find more information about how to do this in some of the most popular browsers below:
Be aware that some areas of this website will not function correctly if you do not accept cookies from this website.
First Party Cookies
| Cookie | Description |
|---|---|
| auth | Researcher Control Panel – We use these cookies to see if you are logged into our researcher control panel to make it easier for returning researchers to login and to ensure that our researchers can see restricted content.
These cookies are essential to the operation of the website. The cookies have variable persistence. |
| service |
| Cookie | Description |
|---|---|
| retapp | Writer Applications – We use this cookie to store returning writer applicants details so that applicants can restart their application at any time.
This cookie is essential to the operation of the website. This cookie has variable persistence. |
| Cookie | Description |
|---|---|
| from | Customer Control Panel – We use these cookies to ensure that our users are logged in and directed to the correct customer control panel for tracking their orders and sending us messages about their order.
This cookie is essential to the operation of the website. This cookie has variable persistence. |
| auth |
| Cookie | Description |
|---|---|
| PHPSESSID | Server – This is the session id used by our servers to identify each unique visitor session on our websites.
This cookie is essential to the operation of the website. This cookie has variable persistence. |
| Cookie | Description |
|---|---|
| __utma | Google Analytics/Website Optimizer – We use these cookies to monitor visits to our website and how visitors interact with our website in order to make improvements that will benefit our visitors. Google stores this activity anonymously on its servers.
The cookies have variable persistence. You can learn more here: http://www.google.com/analytics/learn/privacy.html |
| __utmb | |
| __utmc | |
| __utmx | |
| __utmxx | |
| __utmz |
| Cookie | Description |
|---|---|
| ZD-settings | Zendesk Chat – We use these cookies to provide our chat service. This tracks basic information such as if you have chatted with us before, and lets you resume and carry on chats as you move between pages on the website.
The cookies have variable persistence. You can learn more here: https://www.zendesk.com/company/customers-partners/cookie-policy/ |
| ZD-currentTime | |
| ZD-suid | |
| __zlcstore | |
| ZD-buid | |
| ZD-store |